Thank you for choosing Ayecoupons for your purchases. Here are the details of our shipping policy:
Processing and Shipping Time:
We aim to ship your orders within 5 business days, excluding holidays. Please note that we do not process orders or ship on weekends. Our processing time includes order verification, quality checks, and packaging.
We use USPS (United States Postal Service) for all our shipments. Unless otherwise specified, orders are shipped via USPS FIRST CLASS.
All orders are shipped from our location in Massachusetts, ensuring that your items reach you as efficiently as possible.
Tracking and Claims:
Once your order is shipped, you will receive a tracking number. Please note that any claims or disputes related to delivery should be managed directly between the buyer and the shipping company once the package has been scanned for shipment.
Shipping Delays and Unforeseen Circumstances:
In cases where your package experiences delays, is lost, or damaged due to circumstances beyond our control, such as severe weather conditions or other unpredictable events, we regret to inform you that we cannot be held responsible for these situations. We are committed to packaging your items securely and dispatching them promptly. However, we cannot guarantee timely delivery or the condition of the package upon arrival.
Claims for Delayed, Damaged, or Lost Mail:
If your package is not delivered on time or arrives damaged, we advise you to file all claims directly with the shipping company. Please understand that first class mail does not carry insurance, so claims for late, damaged, or lost mail cannot be processed for packages sent via this method.
We appreciate your understanding and patience regarding the potential challenges that can arise during shipping. Your satisfaction is important to us, and we will do our best to assist you throughout the process.
Thank you for choosing Ayecoupons. If you have any questions or concerns about your order or our shipping policy, please feel free to contact us at Email: [email protected].